 |
 |
 |
|
 |

MAKING A BOOKING
Lewis county residents can reach us at 360-736-7883. All
other callers dial 1-888-873-8688 and ask for reservations.
The reservations department is open from 9:00am to 4:00pm
Monday through Friday. Be prepared to give your name, address,
the number of people attending and the date of the tour.
A confirmation will be sent in the mail. Office will be
closed for annual vacation from December 22nd, 2006 to
Jan 2nd, 2007. Tours are designed for mature adults over
40, but younger guests may accompany you with permission
of the management. Most tours are not suitable for guest sunder
12 years of age. Please call for verification before booking.
PROOF OF CITIZENSHIP
Proof of citizenship is needed for all tours outside the
United States including Canada and Mexico. Proof of citizenship
for Mexico and Canada should be in the form of a passport
or a state issued birth certificate with a drivers license.
All other countries require passport and some an additional
visa. A passport is required for all cruises and will
be required for all countries in 2007. Get
one today!
TIPPING ON TOUR
Tipping is a personal decision and not a requirement,
it should be earned for excellence in service. Please do
not pass the hat. On day tours a basket is available to
you on the dashboard of the coach and on longer tours please
use the survey. Since the drive rand tour manager work
as a team the gratuity is shared.
$1.00 per person for day trips &
$2.00 for overnight tours for the Driver.
$1.00 per person for day trips &
$2.00 for overnight tours for the Escort
$1.00 per person per day for Step-on guides
$1.00 per person per day for maids or other service
staff used.
Discovery includes gratuities on included meals, a 10%
for buffet service & 15% for table service which has
met your expectations is appropriate for non-hosted meals.
Discovery Tours pays the gratuity for all luggage handling
on overnight tours.
Join Our Discovery Tours Frequent Travelers Club
If you travel with us more then four times a year this
program will save you money. A one time $20.00 set-up fee
gets you your gold name badge. You then begin receiving
money off your tours and earning awards and discounts for
each tour you take. There are lots of great rewards like
gift certificates, candy and Discovery Logo wear.If you
want to learn more call Jackie Cullup at extension 102.
Need a Roommate?
If you would be interested in sharing the cost of the
tour you must book and be willing to pay as a single. We
will mark your reservation willing to share. If another
person registers willing to share we will put you in touch
with each other. You must call back to request rooming
together and we will not be responsible for your compatibility.
Let us know the smoking preference. Please remember roomies
just that, someone to share your room with. They are not
care-takers or best friends. Respect each others need
for private time and space. You may just come home with
a new friend having discovered the world through another's
eyes.
DISABILITIES & DIETARY RESTRICTIONS
Any physical disability requiring special assistance boarding
the coach must be reported at time of booking and at least
72 hours prior to departure. Any passenger requiring
special assistance for a mental or physical limitation must
be accompanied by a traveling companion who is capable
and responsible for such assistance. Dietary restrictions
must be called into our office at least 72 hours in advance
and although we try and accommodate these requests it is
not always possible, so please bring with you or be prepared
to locate items you may need.
Passenger’s Rules & Responsibilities
Do not wear any perfumes or colognes on the coach. Many
people are allergic to scents. Singles be ready and willing
to share your seat as most departures run completely full.
Seats may be rotated for tours 1 night or longer with 30
or more passengers. If someone enters the coach with walking
difficulties, please offer them your seat near the front
and choose another further back. Disruptive or ill passengers
may be asked to leave a tour at their own expense. No smoking
or alcohol use in the coach. Do not share your complaints with
other passengers, what you may not enjoy could be the
highlight of the tour for others. Anyone repeatedly breaking
these rules will be removed from the mailing list. Federal
& State law requires the dr iv-ers take breaks, you
must exit bus at these times. For security the bus must
be locked and all passengers off at stops made on the
tour.You must provide your legal first and last name when
booking a tour with air, cruise or rail or if we are leaving
the country.
DISCLAIMER
The tours outlined will be carried out by Discovery Tours.
Discovery acts only as an agent for hotels, carriers, independent
contractors & suppliers which provide services for
the clients. Discovery does not assume any responsibility
nor shall it be liable for any loss,cancellation, cost,
delay, accident, injury or damage to a person or the property
of a client arising from our service or the service of
one of our providers. We maintain the right to cancel,
alter or change any tour or the components of a tour that
we deem necessary .Discovery reserves the right to withdraw
a tour at any time at their discretion, at which time the
amount paid would be refunded to the client. Rates are
based on current tariffs and are subject to change until
final payment is made. Discovery Tours & our partners provide
parking as a service only and are not responsible for
damages, towing or theft of your vehicle. Discovery tours
offers independent cancellation insurance. We accept no responsibility
for the actions of the Insurance Company. Claims must
be filed directly with the insurance company and any refund
due will be issued by the insurance company and not by
Discovery Tours. We reserve the right to remove any passenger
from a tour for disruptive behavior or ill health. The
passenger will be responsible for charges incurred to return
home. Payment of a tour means acceptance of this policy.
If extra charges are incurred for circumstances beyond
our control, you will be responsible to pay them.
|
 |
|
|
 |
 |
|